Support services

Smile has installed a new trouble ticketing system and knowledgebase as part of our online billing system.

Please submit your support issue in the new system, by creating a new ticket. Our support staff will respond as soon as we can.

You can access our ticketing system here:

Please review the information in our Knowledgebase before submitting a support request. The majority of our support inquiries can be easily resolved by reviewing the information provided.